PRIVACY POLICY

Last updated: December 2025

In case of any discrepancy between the English and Hebrew versions of this Privacy Policy, the Hebrew version shall prevail.

1. Introduction

Welcome to Noah Kaplan Design (“we”, “us”, “our”), a fine jewelry studio based in Herzliya, Israel.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you:

visit our website https://www.noahkaplandesign.com (the “Website”),
contact us via email, contact forms, WhatsApp, or social media, and
purchase our products or services.

By using our Website and/or providing your personal information, you agree to this Privacy Policy. This Policy is intended to comply with applicable Israeli law and to be understandable and transparent for customers in Israel and abroad (including the United States). It does not limit any mandatory consumer or privacy rights you have under applicable law.

2. Data Controller

The data controller responsible for your personal data is:

Noah Kaplan Design
Herzliya, Israel
Email: mynoahkaplan@gmail.com
Phone / WhatsApp: +972-54-757-1184

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Contact details

Name
Email address
Phone number
Billing address
Shipping address

3.2 Order and transaction details

Products purchased
Ring size and other measurements
Customization requests (including notes, sketches, or reference images you choose to send)
Order history and invoices

3.3 Payment and billing information

Payment method, billing address, partial card details as needed for processing and receipts.
We do not store or have direct access to your full credit card number – payments are processed securely by third-party providers such as PayMe (Isracard), PayPal, and Bit.

3.4 Account information (if you create an account on the Website)

Username
Password (stored in hashed form)

3.5 Website usage and technical data

IP address
Device and browser type
Operating system and language
Pages visited, time and date of visits, referring URLs
Cookies and similar tracking technologies

3.6 Marketing and communication data

Your preferences regarding receiving newsletters, updates, and special offers
Records of your consents or unsubscribe requests
Messages and correspondence you send us via email, forms, WhatsApp, or social media

Please do not send us highly sensitive personal information (such as national ID numbers, medical information, or financial data beyond what is required for payment) unless we explicitly request it.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

4.1 To process and fulfill your orders

Creating, producing, and delivering your jewelry, including custom and made-to-order pieces
Managing payments, fees, and charges
Arranging shipping and handling returns, repairs, and exchanges where applicable

4.2 To communicate with you

Sending order confirmations, invoices, and shipping updates
Responding to your questions, custom requests, and customer service inquiries
Contacting you about repairs, maintenance, or follow-up issues related to your order

4.3 To send marketing communications (only with your consent)

Sending newsletters, collection launches, special offers, event invitations, or updates about Noah Kaplan Design

4.4 To improve our Website and services

Analyzing how visitors use the Website
Monitoring performance, preventing errors, and enhancing user experience
Understanding which products and content are most relevant to our customers

4.5 To ensure security and prevent misuse

Detecting and preventing fraud, abusive behavior, or security incidents
Protecting the security and integrity of our systems, Website, and business

4.6 To comply with legal obligations

Fulfilling our duties under Israeli law and other applicable laws (for example, tax, accounting, and consumer protection requirements)

5. Legal Bases for Processing

We process your personal data on the following legal bases, as applicable under Israeli law (including the Protection of Privacy Law 5741–1981 and its amendments) and other relevant laws:

Performance of a contract – when processing is necessary to process and deliver your order, provide customer service, or take steps at your request before entering into a contract.
Your consent – for example, when you subscribe to marketing communications or agree to non-essential cookies. You may withdraw your consent at any time (see Sections 6 and 11).
Legal obligations – when processing is required to comply with legal, tax, regulatory, or reporting requirements.
Legitimate interests – such as improving our services, ensuring Website security, preventing fraud, and managing our business, provided these interests do not override your fundamental rights and freedoms.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

Enable the proper operation and security of the Website (for example, keeping items in your cart);
remember your preferences (such as language or region);
analyze Website traffic and usage patterns;
support performance measurement and, where used, marketing and retargeting (for example, via tools such as Google Analytics or Meta Pixel).
Essential cookies are necessary for the Website to function properly and are used based on our legitimate interests.
Non-essential cookies (such as analytics or marketing cookies) are used only with your consent, where required by law.

You can control cookies through your browser settings and, where available, through a cookie banner or settings tool on the Website. Disabling certain cookies may affect some features or functionality of the Website.

7. Payments and Third-Party Service Providers

We use trusted third-party service providers to help us operate our business and provide our services, including:

Payment processors (e.g., PayMe (Isracard), PayPal, and Bit) – to process your payments securely.
Website hosting and platform providers (e.g., Wix.com) – to host and operate the Website.
Shipping and logistics providers – to deliver your orders to you.
Email and CRM providers – to manage order notifications, customer service, and (with your consent) marketing campaigns.
Analytics and marketing tools – such as Google Analytics or Meta Pixel, to understand Website usage and improve our marketing.

These service providers may access your personal data only to the extent necessary to perform their functions on our behalf and are obligated to protect your data and use it only according to our instructions and applicable law.

We do not store or have direct access to your full credit card number. All payment details are handled by the payment provider.

8. Sharing Your Personal Data

We may share your personal data with third parties only in the following situations:

Service providers and processors – as described in Section 7, to operate the Website, process payments, fulfill orders, and support our business operations.
Professional advisers – such as accountants, auditors, or legal advisers, to the extent reasonably necessary for our legitimate business and legal needs.
Authorities and regulators – where we are required to do so by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety or the rights, property, or safety of others.
Business partners or collaborators – in limited cases and only with your consent where required (for example, co-branded campaigns or joint promotions).

We do not sell your personal data to third parties.

9. International Transfers and Hosting

We operate our Website and some of our services using providers such as Wix.com and other third parties, which may store and process personal data on secure servers located in the European Union, the United States, and other jurisdictions outside Israel.

By using the Website and providing your personal data, you acknowledge that your information may be transferred to and stored in countries outside your country of residence, including countries that may have different data protection laws. We take steps to help ensure that such transfers are made in accordance with applicable legal requirements and that your data is protected in line with this Privacy Policy.

10. Data Retention

We retain your personal data only for as long as reasonably necessary to:

fulfill the purposes for which it was collected (for example, processing your order, handling repairs or returns, and providing customer service);
comply with legal, tax, regulatory, and accounting obligations; and
establish, exercise, or defend legal claims, if needed.

When your personal data is no longer required, we will delete it, anonymize it, or securely store it in a way that restricts further use, unless a longer retention period is required or permitted by law.

11. Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data:

Right of access – to request confirmation whether we process personal data about you and to receive a copy of such data.
Right to rectification – to request correction of inaccurate, incomplete, or outdated personal data.
Right to deletion – to request deletion of your personal data, subject to legal retention obligations or other legitimate grounds to continue processing.
Right to withdraw consent – where processing is based on your consent (for example, marketing communications or certain cookies), you may withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to object – in some circumstances, to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at mynoahkaplan@gmail.com.
We may request additional information to verify your identity before processing your request.

12. Marketing Communications

If you subscribe to our newsletter or marketing updates, we will use your contact details to send you information about:

New collections and designs,
special offers and promotions, and
events or collaborations related to Noah Kaplan Design.

You can unsubscribe at any time by:

clicking the “unsubscribe” link in our emails; or
contacting us at mynoahkaplan@gmail.com and asking to be removed from our marketing list.

Even if you unsubscribe from marketing communications, we may still send you non-marketing messages related to your orders or as required by law (such as order confirmations or important service notices).

We do not send marketing communications without your consent and we maintain records of your preferences as required by applicable law.

13. Security

We implement appropriate technical and organizational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

While we strive to protect your information, no security system is completely infallible. If you believe that your personal data may have been compromised, please contact us immediately using the details in Section 16 so that we can investigate and, where required, take appropriate action.

14. Children’s Privacy

Our Website and services are not intended for children, and we do not knowingly collect personal data from anyone under the age of majority in their jurisdiction (typically 18).

If you are a parent or legal guardian and believe that your child has provided us with personal data, please contact us and we will promptly delete such information.

We do not knowingly “sell” or “share” the personal data of individuals under 16, as those terms may be defined under applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The “Last updated” date at the top of this page indicates when the Policy was last revised.
When we make material changes, we will post the updated Policy on the Website and, where appropriate, notify you by email or by a notice on the Website before the changes take effect.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acceptance of the updated Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Noah Kaplan Design
Address: Herzliya, Israel
Email: mynoahkaplan@gmail.com
Phone / WhatsApp: +972-54-757-1184